FAQ's

What is the competition promoted on the pack?

Actimel is inviting people to nominate their everyday heroes in winter, for a chance to win £10,000 (€12,000) to share with them.

What is the definition of everyday heroes?

We consider as everyday heroes people who demonstrate strong resilience, contribute to the community or help others get through the day, and are unsung heroes who deserve to be celebrated.

What exactly is the prize?

The prize is £10,000 (€12,000) to be shared between the winner and their hero (£5,000 each / €6,000)

How do I enter the competition?

To enter the Promotion, entrants from Great Britain must:

  1. Buy a pack of Actimel which references the Everyday Hero promotion
  2. Go on www.actimel.com and provide us with the name of the entrants’ everyday hero (who must be over the age of 18 and living in the same country as the entrant), how they know them, and in 200 characters or more, how their nominated everyday hero is helping the entrant to get through the day this winter.
  3. Enter the unique activation code found on the lid of one of the bottles.

No purchase is necessary for residents in Northern Ireland and Republic of Ireland. Residents in Northern Ireland and Republic of Ireland can enter the Promotion by visiting www.actimel.com and follow only the second step above.

For full terms and conditions, click on the terms and conditions page.

When does the competition end?

The competition ends on the 31/03/2020 at 23:59.

Who can participate in the competition?

The promotion is open to UK and Republic of Ireland residents aged 18 and over, with the exception of employees of Danone Limited, their immediate families or anyone else connected with this promotion.

How is the winner chosen?

There will be 3 pairs of winners - 2 from the UK (including Northern Ireland) and 1 from Republic of Ireland. The winners will be selected based on a first drawn of 5,500 entries at random under independent supervision, which will all be reviewed and judged against the below criteria:

  • The winners of the Promotion will be the 3 entrants whose nominated everyday hero demonstrates strong resilience, contributes to the community or helps the entrant get through the day, and is an unsung hero who deserves to be celebrated.

The draw will take place by the 30/04/20.

How will I know if I have won?

The Promoter will make reasonable efforts to contact the winner by email or mobile phone number by the 30/04/20 to inform the winners about how to redeem their prizes. If a winner cannot be contacted or does not respond or is not in a position to accept the prize before the 10/05/20, the Promoter may at its absolute discretion withdraw that prize entitlement and select an alternative winner.